Address Updates/Changes

An address update/change can be easily done as long as the order has not been processed. Once the package is ready to dispatch, the request may be difficult to accommodate.
Personal difficulties may arise and we can empathise with the situation. Do inform us as soon as possible and we will try our best to accommodate the request.

Shipping within UAE (Domestic)
Our courier partner is Emirates post, c3x, courier services, who will be handling the local parcel delivery from our end.

"FREE SHIPPING on all orders inside UAE"

We will keep you updated on your order via email or SMS along with a tracking link to enable tracking from the moment you make a purchase, up until delivery.
For domestic standard shipping, it may take 7-10 business days

International Delivery - 10-15 business days

Please note that depending on the day, destination and time of placing the order, your shipping arrival date will vary. Apart from unforeseen circumstances, that will be out of our control, delays in delivery are occasional and will be informed to you in advance.
While orders can be delivered on Saturdays, those orders placed on the weekend in the UAE (Friday, Saturday), as well as public holidays, will be processed on Sunday (the next working day).

What are the import customs and duties?There is NO custom or duty that the customer has to bear

• What are the domestic shipping rates?

Forward Shipping is free of charge

• Payment Policy
  Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.