No refunds, no exchange.

Only in case of damage or faulty product- we will give exchange free of cost change

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at pinedrewuae@gmail.com
Please note that returns will need to be sent to the following address:
CSS Elogix Fulfillment Center
Warehouse No. 801 - Al Quoz Industrial Area 1 - Dubai

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at pinedrewglobal@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

The product is under warranty for upto 3 months from date of delivery of order.

Unfortunately, we cannot accept returns on sale items or gift cards.